Frequently Asked Questions

Frequently Asked Questions

Standard air freight from Guangzhou to MMA2 takes between 7 to 10 working days, factoring in airline schedules and standard customs clearance.

Door-to-door shipping means Flocargo picks up your cargo from your supplier in China, handles all export documentation, ships the cargo, manages Nigerian customs clearance, and delivers it directly to your warehouse or home in Nigeria.

Yes, most manufactured goods imported from China require a Standards Organisation of Nigeria Conformity Assessment Programme (SONCAP) certificate to prove they meet national safety standards.

Airlines charge based on either the actual weight or the volumetric weight, whichever is higher. Volumetric weight is calculated by multiplying length, width, and height in centimeters, then dividing by 6,000.

Yes. We offer warehouse consolidation in Guangzhou, where we can collect packages from multiple suppliers and ship them to Nigeria as a single cargo unit to save you money.

No. Our door-to-door quotes are comprehensive. For port-to-port shipments, customs duties and terminal charges will be clearly outlined before shipment.

Yes. We offer comprehensive cargo insurance for both air and sea freight to protect your investment against damage or loss during transit.

Once your cargo is dispatched, you will receive a unique tracking number. You can monitor the real-time status of your shipment directly through the Flocargo website or mobile app.

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